Delivery & Returns

 

Delivery:
All orders come straight from our Head Office, where they are hand-picked and wrapped. 

Should you need express delivery, please choose Royal Mail 24 at checkout.  

Royal Mail 48 - £3.99
Royal Mail 24 - £5.50

Returns: 

To start a return, you can contact us at info@beaconlondon.com. If your return is accepted, we will send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Damages and issues 
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items 
Please get in touch if you have questions or concerns about your specific item. 
Unfortunately, we cannot accept returns on sale items or gift cards.